For our client in Louvain, we're looking for a Multicloud Engineer. You are responsible for project implementations of end-to-end system, storage and backup environments (low level design, installation & configuration), both for on-premise and (multi-)cloud environments
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- You will provide support to our customers
- You handle incidents and change requests, problem handling: analysis and solution, problem definition, analysis and solution for storage availability, connectivity, performance, etc.
- You operationally and proactively manage customer environments remotely or at the customer's premises
- You define and document the configurations
- You work closely with the (pre-)sales team during the commercial phase of a project.
- Bachelor or Master's degree in computer science or equivalent experience
- You have a passion for IT with a focus on storage, systems and virtualisation
- You are fascinated by the possibilities of the cloudYou have an analytical, systematic and logical yet creative approach to problem solving
- You have experience in general IT infrastructure management
- You are eager to learn and customer-friendly
- You have a strong focus on customer service, excellent communication skills and a proactive attitude
- You are an out-of-the-box thinker with excellent problem-solving skills
- You are fluent in Dutch and have a working knowledge of French and English
- You are communicative both orally and in writing
- You are flexible and open to working in 24/7 standby support regimes and during evening or weekend project tasks
- NetApp NCIE certification
- Knowledge of other storage vendors (HPE, ...) is an assetGood knowledge of Client & Server operating systems (MS Windows Server and Active Directory)
- Good knowledge of VMWare and MS Hyper-V virtualisation systems
- Good knowledge of backup systemsIn-depth knowledge of network protocolsHelicopter view and understanding of the relationships between storage systems and operating systems
- Good *nix knowledge
- Experience with Scripting & automation systems
- Good knowledge of MS Azure, knowledge of AWS, Google is an asset
- Knowledge of ITIL, Prince 2, ... is an added value
- The necessary soft skills such as team player, structured work, thorough administrative follow-up during projects and support tasks and the willingness to share knowledge are obviously required
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