Why this track?

Do you want to learn to support people and companies in their IT infrastructure? Then IT-Support employee is something for you.

The place where many IT careers begin, the IT helpdesk. A place where many people call when they have a simple computer problem, to ask for necessary support with more complex set-ups. Of course it is not only helpdesk, but also larger data centers and companies need good support engineers to keep their systems running.

This training track brings you to the level of a Junior IT support employee with badge recognition from Cisco. This training track is also the preliminary training for Network Administrator and System Administrator.

This learning path consists of...

  • Coaching sessions that are given by our training experts to teach you certain topics step by step
  • Guided self-study where you get access to our learning platform LearningFever to investigate the subject matter
  • Independent Learning where you actively look up on the internet for necessary knowledge, examples and exercises.
Tell me more


Techincal part

  • Introduction to IT & Networking (CCNA 1/CCNA2)
  • Introduction to Windows Client & Windows Server
  • Introduction to PowerShell
  • Introduction to SQL & SQL Server
  • Introduction to Databases
  • Office with M365
  • Introduction to M365 Cloud Infrastructure
  • Introduction to ITIL
  • IT Support Final Project

Career coaching

  • Communication skills specific for heldesk function
  • Job Interview skills

Yes, I'm interested!

Do I fit the profile?

  • You are highly motivated and eager to learn
  • You have a passion for IT or affinity with computers
  • You are a good communicator in English and Dutch
  • Mature and professional with a focused mindset
Sounds like me

Our approach


Join info session

Interview and orientation

Class begins

Prepare for interview and employer meetings


Advance your career

Practical Info

Start date Individual start date can be discussed
Info sessions
  • Book an info session with us
Together we set targets and deadlines
Certificate CCNA

How to apply or sign up for the info session?

Apply now

Interested and want more details?


Or get in touch with one of us.
We're looking forward to meet you and answer all your questions!

Questions? Reach out to us!